Frequently Asked Questions

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Initial Email

Dear (Users Name)

As part of our firm’s commitment to risk and compliance we have subscribed to Riliance, a web based risk and compliance system and you will be receiving your logins in due course. Riliance Software is a market-leading provider of risk and compliance software to the legal profession, and is part owned by The Law Society of England and Wales.

Although firms have a duty to appoint compliance officers who will oversee compliance within a firm, it does not mean that these officers carry the compliance burden alone. All staff must play their part in the firm’s risk and compliance strategy and the Riliance system enables you to do this is in an efficient manner.

Your Riliance training is delivered by way of a 30 minute pre-recorded webinar that you can access at a time that is convenient for you. In order to access the training you will need to go to:
!!!!!<insert training video location>!!!!!
The title of the training video that you need to watch is:
!!!!!<insert training video name>!!!!!

In order for us to log who is yet to complete the training please read through the attached policy, sign it and give it back to (Implementation Manager) when you have view the training material.

If you have any questions on Riliance System or how it then the Riliance Client Services team are happy to help and can be reached on 01829 731 200 or alternatively by email: clientservices@riliance.co.uk.

Please ensure that you complete this task by: (Date)
The firm will be going live with the system on: (Date)

Regards
(COLPs Name)

Follow-up Email

Dear (Users Name)

As part of our firm’s commitment to risk and compliance we have subscribed to Riliance, a web based risk and compliance system.

Last week I sent out an email requesting that everybody view the training materials and send back the signed Riliance Policy.

Could you please send me your signed policy as soon as possible.

It is important that everybody completes this training so that the system is implemented without delay, thereby supporting the firms risk and compliance strategy.

Please ensure that you complete this task no later than: (Date)

Regards
(Implementation Manager)

Go-LIVE Email

Dear (Users Name)

Today we are going LIVE on Riliance, the risk and compliance system.

All staff should have completed their training and verified this by sending back the policy. Therefore having viewed the training materials, if you are unsure on what you need to do then you need to contact Riliance Client Services to arrange for a personal web based training session where you will receive instruction on any areas that you feel unsure about.

If you do require additional assistance please contact the Riliance Client Services Team via the “Ask Us” facility or on 01829731200.

Regards
(Implementation Manager)

 

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Compliance Training

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Compliance Platform

Frequently Asked Questions

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Initial Email

Dear (Users Name)

As part of our firm’s commitment to risk and compliance we have subscribed to Riliance, a web based risk and compliance system and you will be receiving your logins in due course. Riliance Software is a market-leading provider of risk and compliance software to the legal profession, and is part owned by The Law Society of England and Wales.

Although firms have a duty to appoint compliance officers who will oversee compliance within a firm, it does not mean that these officers carry the compliance burden alone. All staff must play their part in the firm’s risk and compliance strategy and the Riliance system enables you to do this is in an efficient manner.

Your Riliance training is delivered by way of a 30 minute pre-recorded webinar that you can access at a time that is convenient for you. In order to access the training you will need to go to:
!!!!!<insert training video location>!!!!!
The title of the training video that you need to watch is:
!!!!!<insert training video name>!!!!!

In order for us to log who is yet to complete the training please read through the attached policy, sign it and give it back to (Implementation Manager) when you have view the training material.

If you have any questions on Riliance System or how it then the Riliance Client Services team are happy to help and can be reached on 01829 731 200 or alternatively by email: clientservices@riliance.co.uk.

Please ensure that you complete this task by: (Date)
The firm will be going live with the system on: (Date)

Regards
(COLPs Name)

Follow-up Email

Dear (Users Name)

As part of our firm’s commitment to risk and compliance we have subscribed to Riliance, a web based risk and compliance system.

Last week I sent out an email requesting that everybody view the training materials and send back the signed Riliance Policy.

Could you please send me your signed policy as soon as possible.

It is important that everybody completes this training so that the system is implemented without delay, thereby supporting the firms risk and compliance strategy.

Please ensure that you complete this task no later than: (Date)

Regards
(Implementation Manager)

Go-LIVE Email

Dear (Users Name)

Today we are going LIVE on Riliance, the risk and compliance system.

All staff should have completed their training and verified this by sending back the policy. Therefore having viewed the training materials, if you are unsure on what you need to do then you need to contact Riliance Client Services to arrange for a personal web based training session where you will receive instruction on any areas that you feel unsure about.

If you do require additional assistance please contact the Riliance Client Services Team via the “Ask Us” facility or on 01829731200.

Regards
(Implementation Manager)

 

Please login to our knowledge base to view the Account Settings Manual